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Client Testimonials and Responsible Travel

Below please find some testimonials of previous clients.

We are a Costa Rican based company and we believe that responsibility to our clients and their needs is first and foremost. We love Costa Rica, we live here and we like for people to enjoy this country and what it has to offer. Therefore when we advise and plan holidays to Costa Rica we are responsible throughout the process, even after you leave as we want you to experience what we experience.

"We would like to thank Costa Rica Vacations UK for arranging the 'Perfect' Honeymoon, and that is no exaggeration. We've just had the best 16 days holiday of our lives. From the moment we made contact with Richard Bexon to the moment we left Costa Rica, the organisation, planning, assistance and travel have been simply outstanding. Every hotel room was perfect for the location, clean, well maintained and brought a smile to our faces each time we walked throught the door, especially Los Altos de Eros, which must be the best place to stay in the entire continent. I think I counted 14 different forms of transport that we needed. The drivers were all professional, very friendly and went out of their way to make the journeys enjoyable. We participated in several tours arranged by CR Vacations and all were an education and a great experience.
We never met one Costa Rican who wasn't a delight to meet. All customer relations training should be carried out in Costa Rica! Where else in the world would a taxi driver tell you you've given him too big a tip?
It would be extremely pedantic of me to pick fault with anything on this holiday and we are already considering using Richard and CR Holidays for a trip to Panama in the future. If you want to see Central America, don't even consider another company!" Mark and Ros Hall, Durham UK

"The Agency were very responsive and helpful when we were planning our holiday, giving good guidance but remaining flexible in their advice. Costa Rica is an amazing destination and the Sugar Beach hotel was exceptionally beautiful. All our transfers and guides were totally reliable and very friendly - they completely took the strain out of traveling in a foreign country." Rhian Evans UK

Just a quickie to say we are safely back and had THE best holiday ever - everything worked beautifully - we were very impressed and the hotels were superb. Tony saw over 80 new species of birds - the wildlife brilliant and the howler monkeys and toucans outside our room at Lapa Rios were a treat. Also thank you for getting us wonderful rooms everywhere - they were the tops and Arenal rumbled away for us and we saw the red lava tumbling down. Many, many
thanks for a memorable trip - Tony and Teresa Davies, Cornwall

We are safely back from our wonderful trip to Costa Rica. It was all we hoped for and more. The country is very beautiful and so interesting. The wild life was amazing and the people we met were great - our guides and drivers were excellent and it all ran like a Swiss watch in fact! The hotels were really good too - my husband had plenty of room to wrlte in peace and while I enjoyed the beach! We would love to go back again some time and who knows - perhaps even try the white water rafting!If you have any
English clients who are wondering about holidaying with you feel free to pass on my email address to them and I'll gladly endorse your travel service. Many thanks Stephanie and Bernard Shevlin, Staffs

All transport was there ontime very courteousad, clean and efficient. We had no problems with any transfer. The tours were all very professionally organised with good equipment and generally very friendly and knowledgable guides. Right from our first contact through the website we had confidence that Richard and Costa Rica Holiday knew the areas and all our queries and bookings were handled efficiently. We had a fabulous time a definitely at 11 out of 10. Jason Cropper, Reading

'I have absolutely no reservations about recommending Costa Rica or Costa Rica Vacations UK.
I booked my entire Xmas and New Year trip via e mail and the internet pretty much at the last minute in consultation with Richard Bexon at Costa Rica Vacations UK. The 2 week trip was designed to explore as much of the country as possible, in a variety of transport. The whole trip went without a hitch and most of the hotels and locations exceeded expectations, I must say that Costa Rica is beautiful and thank you for planning such a great trip.' Fiona Mclean UK

'Costa Rica is a spectacular country and the people were so friendly. We had a great time putting together our holiday to Costa Rica and the Agency was more than helpful, they sure knew what they were talking about. We thought about using a Travel Agency at home however their understand of Costa Rica and support while in Costa Rica was limited if not none. Manuel Antonio is a must for any visitor!!' James Padden UK

'My special tailor-made photographic trip to Costa Rica was handled exceptionally well by C.R.V. UK Nothing was too much trouble and with a dedicated UK contact number direct to Costa Rica, expenses for arranging were kept to minimum whilst all requests / queries were dealt with immediately. Ground arrangements whilst there were equally efficient and very friendly and I would not hesitate to recommend C.R.V.U.K as a top Tour Operation.' James Davis ABIPP

'The hotels that were suggested for us were perfect, we were on our honeymoon and everything we asked for was customised into our itinerary. When we arrived the Agency had informed the hotels we were on our honeymoon and flower petals and champagne awaited us at every destination. This has to be the best holiday ever, thank you.' Chris Palmer UK

'I just want to say that my husband and I had a fantasic time and thanks for all your advice, Rafiki in particular was outstanding. You made us feel like our holiday was important and having somebody who knew the terrain helped a lot as our UK agent did not know anything about Costa Rica. We have travelled all over the world and I have to say it was one of the most enjoyable holidays we have ever had, locations well chosen, the organization, pick ups, transport etc was excellent, hotels were all
good quality and everyone was extremely friendly and efficient (and Costa Rica itself was brilliant). ' Mr and Mrs Lewis

"Everything was very well taken care of and yet we also had a great amount of freedom to modify the trip to meet our needs. You were extremely responsive to particular changes of schedule, whatever. We had a wonderful time."
Suzanne Wait, London

"The whole honeymoon was a surprise for my wife, Jayne - potentially risky! - but the whole trip was perfect. Your honeymoon gift when picked up at the airport was typical. Your professionalism, use of high quality suppliers and local knowledge was bob on and very refreshing. We have been lucky enough to travel a great deal and that has not always been the case. We will definitely be back!"
Richard Rowe, Scotland

"On behalf of my wife and travelling companions I'd like say thank you for putting in place an itinerary that suited all our needs, and quite frankly was beyond our expectations. The opportunity to look for birds, coupled with fun and relaxation, is what we were looking for and was exactly what we got.  And what a lovely Country. We love Costa Rica." John Best, England

"We very greatly enjoyed our holiday in Costa Rica the choice of locations was excellent, the hotels very good, the transport always arrived on time (usually early), most guides spoke English well, and the tours were all superbly chosen. We rate Costa Rica Holiday's service very highly and we would be willing to speak to individuals planning a first visit to Costa Rica, to let them know just how great our trip with you was!" Peter Farmer, England

"I just wanted to let you know that the itinerary you worked out for us was brilliant. All the hotels were ideal - each one was a dream. All the picks ups, tours etc. went like clockwork. We even had an extra day in San Jose, courtesy Iberia as the return fllight to Madrid was cancelled due to bad weather. Many thanks for all your efforts and I will be only too pleased to speak to anyone in the UK contemplating using your company. Peter Bradley, Middlesex

"Thank you so much for such a wonderful holiday. The travel arrangements were first class...and worked like clockwork! The tailored itinerary also met our needs really well, especially given my husband's disability. The fact that he made it onto a zip wire was amazing (and the main reason we chose Costa Rica....so great when the vision came true!). Please pass on my thanks to all those involved." Sarah Pickup, East Sussex

"Thank you, we had a wonderful time. Costa Rica is, indeed, a very beautiful country.Thank you for arranging it so well. All the pick-ups happened on time and everything went very smoothly. The volcano at Arenal performed to order. We stood at the foot of it at dusk watching the contours changing in the setting sunlight and were rewarded with the awesome sight of red molten rock bouncing down the slopes. I also loved the Osa Peninsula – it was a bit like spending three days in the hot house at Kew gardens! Where next year……..now that’s a problem to ponder." Linda Gyngell, Surrey

"Both my husband and I had the most amazing time in Costa Rica. We fell in love with the country and it's people and wildlife. it seems to us that the Costaricans are a very enlightened people who genuinely value their environemnent and the enormous wealth of wildlife that their country has. We thoroughy enjoyed the scenery, chatting to the people, exciting things like watching the hot embers rolling down Arenal, horseback riding along the surf, canopy walks and zip lines and i could go on. However, for me, as a wildlife fanatic I feel very priviledged to have seen turtles laying their eggs, making their way back into the sea and I could not have had a better birthday present on our last full day in Drake Bay when we went whale watching-we saw several females humpbacks and their calves and that would have been quite enough for me. But suddenly we came across 2 males who treated us to the most awesome dislpay of acrobatics thrilling not only us but even our guide and the driver of the boat!" Annette Williams, North Wales

"One of the best holidays we have ever had. We are recommending you and Costa Rica to everyone we meet. Everything went smoothly, the people were very friendly and the guides very knowledgeable, the country and wildlife was amazing. Hotel Manatus, Tortugero: truly excellent! Arenal Springs Resort and Sunset Tours: great in all respects.El Establo, Monteverde: a slight hitch in the transport, with the bus from Monteverde an hour late to pick us up from the lake. But thanks for the champagne when we arrived. Aguila de Osa and Corcovado: amazing. Thanks again. We hope to be back again one day, sooner rather than later." Richard and Amanda Tauwhare, Turks & Caicos

"The vacation was easily the best we have had in terms of meeting our needs and surpassing our expectations. Great, almost seamless, organization, fantastic experiences, overwhelming hospitality and totally relaxing!!!! Combined with my Dr Atkins offensive I ate well, lost weight and literally reduced 15 points from my stress induced high-blood pressure.

We will definitely visit again, have not stopped recommending you, your company and Costa Rica to all who asked. It was awesome!!!" Andrew Lewis, Kyrgyzstan

" I thought I would email you personally to say what a tremendous holiday we had. I thought you had planned it extremely well - just the mix we wanted - and everything worked smoothly. I would certainly recommend both you and Costa Rica to friends and family." Edward Stourton, London

" To say our holiday was fabulous in an understatement... there was an abundance of wildlife with something to see at every turn. The staff could not have been more helpful & the service could not have been better." Gill Donaldson, Edinburgh

"We had a fantastic time and really appreciated all the effort your team put in. This was especially true of the rooms we had in the hotels and the quality of the guides we had on every trip. Also, the trip was full of unexpected surprises, the highlight of which was the personal boat across Lake Arenal , which we all thought was great. Costa Rica will remain one of our best holidays and we would highly recommend your company to anyone interested in a vacation here." Keith Swabey, London

"I just wanted say a HUGE thank you for organising such an amazing trip for us! We truly could not fault it in any way, and to say it exceeded our greatest expectations would be an understatement! As you might have realised, we have both fallen madly in love with Costa Rica, and will certainly be returning! So, again, THANKYOU!! You really understood what we wanted from our holiday, and then some! Easily, for both Julian and I, it was the greatest holiday of our lives (and we have had some great holidays in the past!)." Nikki Tysoe, Minesota, USA

"Thank you for the honeymoon package you 'masterminded' for us. We've been back a month now and the holiday seems like a distant dream! The package was ideal for us in terms of the blend of relaxation and day trips/activites. The country, wildlife, culture, people and food was all amazing - totally beyond our expectations! Our highlights were a dolphin/whale cruise & animal sanctuary visit at the Osa Peninsula, the Manuel Antonio National Park tour, the views from the La Mariposa hotel and our room at The Lost Iguana! Loads of great memories!" Martin and Joanne Petty, Warrington

"We have just returned from a superb holiday in Costa Rica arranged by Costa Rica Vacations and it was the best holiday we have ever had. Right from the word go, the attention to detail in organising the whole event was faultless and we are still shell-shocked by the efficiency with which all of the various and quite complicated transits were undertaken. The hotels and guided activities were, without exception, superb and we saw a reasonable amount of the wildlife, even having a regular visiting Jaguarundi at one site! We will be back. That is the first time I have said that about any country visited, including the Galapagos." Trevor Dawson, UK

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What is the press saying about Costa Rica?

BBC - nature and Wildlife is Costa Rica’s main attraction, however it offers superb beaches and the chance to see Turtles nesting!! Costa Rica offers a lot as a holiday destination, with the Volcano, Rainforests, Surfing, Wildlife, etc, it really is paradise on Earth.

 
Phone: (in Costa Rica) + 506-296-7715 Fax: +506 296-7203 UK Number: 0207 193 3930 US Number: 1-800-606-1860